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Privacy Policy


About This Privacy Policy and Using Our Site, Our Products and Our Services

This Privacy Policy applies to the Simply Hearing Software website, to our products and to our services. The Simply Hearing Software website may contain links to other sites. Once you enter another website (whether through an advertisement, service, or content link), be aware that Simply Hearing Software Inc. is not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each and every website you visit through a link or advertisement.

If you choose to subscribe to our products and services, we require that you provide us with Personally Identifiable Information. You are responsible for ensuring the accuracy of the Personally Identifiable Information provided to Simply Hearing Software. Inaccurate information will affect the information you receive when using our site, our products and our services and our ability to contact you as contemplated in this Privacy Policy. For example, your email address should be kept current since that it is how we communicate with you.


Simply Hearing Software has products that allow you to record and store personal, clinic, and patient information. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your Simply Hearing Software passwords or accounts. It is your sole responsibility to (1) control the dissemination and use of activation codes and passwords; (2) authorize, monitor, and control access to and use of your Simply Hearing Software account and password; (3) promptly inform Simply Hearing Software of any need to deactivate an account. You grant Simply Hearing Software and all other persons or entities involved in the operation of our site, our products and our services the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of each. Simply Hearing Software cannot and does not assume any responsibility or liability for any information you submit, or your or third parties' use or misuse of information transmitted or received using Simply Hearing Software products and services.

Identifiable Information We Collect About You

We collect Personally Identifiable Information from you when you subscribe to our products and services. We use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific services you select, send you emails about maintenance and updates, and to inform you of significant changes to this Privacy Policy.

Emails You Send to Simply Hearing Software

This Privacy Policy does not protect you when you send content, business information, ideas, concepts or inventions to Simply Hearing Software by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to Simply Hearing Software.

Disclosure of Your Information

Except as set forth in this Privacy Policy or as specifically agreed to by you, Simply Hearing Software will not disclose any Personally Identifiable Information it gathers from you. We will only release Personally Identifiable Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order or (2) in special cases, such as a physical threat to you. In the event that we are legally compelled to disclose your Personally Identifiable Information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In addition, we may disclose Personally Identifiable Information as described below.

Disclosure of Aggregate Information

Simply Hearing Software may provide Aggregate Information to third parties. For example, we might inform third parties regarding the number of users using our website and the activities they conduct while on our site. Depending on the circumstances, we may or may not charge third parties for this Aggregate Information. We require parties with whom we share Aggregate Information to agree that they will not attempt to make this information personally identifiable, such as by combining it with other databases.

How Simply Hearing Software Handles Privacy and Security Internally

Listed below are some of the security procedures that Simply Hearing Software uses to protect your privacy and that of your patients:

  • Requires both a personal username and a password in order for users to access their Personally Identifiable Information (PII) and Protected Health Information (PHI) of their patients.
  • Uses firewalls to protect information held in our servers.
  • Utilizes Secure Socket Layer (SSL) encryption in transmitting PII and PHI to our servers. In order to take advantage of encryption technology, you must have an Internet browser which supports 128-bit encryption. Both PII and PHI are encrypted at rest.
  • Closely monitors the limited number of Simply Hearing Software employees who have potential access to PII and PHI.
  • Requires all Simply Hearing Software employees to abide by our Privacy Policy and be subject to disciplinary action if they violate it.
  • Backs-up our systems to protect the integrity of your PII and PHI.
  • Despite Simply Hearing Software 's efforts to protect your PII and PHI, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet will be intercepted.

Updating Your Information and Contacting Simply Hearing Software

Simply Hearing Software products and services that collect and store self-reported data allow you to correct, update or review information you have submitted by going back to the specific product or service, logging-in and making the desired changes. You may also contact us by telephone to have specific information updated.

Removing your PII and PHI

If you have a complaint or problem, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We try to answer every email within 24 business hours, but we may not always able to do so. If you want to (1) delete your PII and PHI from our systems or (2) update the Personally Identifiable Information that you have provided to us please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. You may also contact us by telephone.

Limitations on Removing or Changing Information

Upon your request, we will delete your Personally Identifiable from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to Simply Hearing Software from our servers.

Changes to this Privacy Policy

Personally Identifiable Information - We will inform you if a material change to the Privacy Policy is made that involve the use of your Personally Identifiable Information. Your continued use of the Simply Hearing Software website, our products and our services will indicate acceptance of the changes.

Please inform us immediately if you do not agree to the terms of this Privacy Policy or any revised policy