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Testimonials

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Customer testimonials

Our products are used by a diverse user base.

Listed below is just a sample of some of the comments we have received from our clients. We would like to thank all of our customers that have taken time out of their busy schedules to prepare these testimonials

 

When I was talking with Simply Hearing Software, our plans to adopt their software was quite measured and systematic. Very shortly after, our plans changed dramatically due to other circumstances and our transition to Simply Hearing OMS | AURORA needed to be fast-tracked. Whilst I set our ihear team an enormous task that I knew we could do, I was unsure whether my plan was too aggressive or impossible for Simply Hearing Software. What I then found was that the Simply Hearing Software team listened and understood my business needs and worked with me on this aggressive plan. They never said no!

They then proceeded to hit every milestone and communicate every step of the way. Any hiccups along the way were handled the way you want with a business partner, fast and efficient. Overall the project was an overwhelming success and I find the software easy to use and, most importantly in a larger business, it catches us doing the wrong thing, thus preventing complicated errors.

I would highly recommend the team at Simply Hearing Software as their software is tailored to the day-to-day operations of a hearing clinic. More importantly, it is vital that a software provider becomes a business partner not merely an expense. Simply Hearing Software has become an important business partner to ihear Australia.

Shane Bullivant

General Manager
Southern Hearing Investments Pty Ltd
ihear Australia

 

I am writing this letter to you to inform you of how successful your software platform has been working for our clinics.

From the onset and meeting with you to discuss the feasibility of this program, its effects on our daily management has even surprised myself. The staff training you provided has enabled all staff to grasp not only the basics, but also the more in depth matters with ease.

From daily routine invoicing to accounts payable, this platform has enabled all of our hearing centres to run more efficiently and effectively.

For myself, the application to book appointments at any hearing centre and be able to see everything in real time has made my clinic operations much smoother.

I endorse the use of this program and support your company and staff 100%

Carl Fletcher, B. Com; H.I.S.

President
Northumberland Hearing Centres Inc.
Cobourg, Ontario, CANADA

 

Opening up a business can be quite hectic and stressful especially when you have no background in accounting. I had previously used Simply Hearing OMS for scheduling and basic invoicing before starting up my own clinic which I found to be quite easy to use. Simply Hearing OMS is a very straight forward program which has helped alleviate some of the new businesss stress. It is easy to use. The customer service and technical support is excellent! I look forward to mastering this program completely!

Taralyn Keizer, M.Sc.S., Reg. CASLPO

Owner
Keizer's Hearing Clinic
Sudbury, Ontario, CANADA

 

I recently opened a new clinic and after using different software in previous employment was a bit apprehensive about using new software.

I am pleased to say that I am really happy with Simply Hearing OMS and extremely happy with the service and support I have received.  The staff at Simply Hearing Software have always returned my calls and emails in a timely manner and I have found them to be invaluable.  Not to mention the fact that the software is compatible for use here in Australia including the ability to e-claim, which is compulsory for all government providers.

I highly recommend Simply Hearing OMS, it's a complete office management solution for the hearing healthcare professional and the support is outstanding.

Sharyn Treasure

Proprietor / Audiometrist
Ideal Hearing
Sale, Victoria, AUSTRALIA

 

When opening my new clinic, I researched many software companies and was most impressed with the functionality contained within Simply Hearing OMS.

We started using the software from the day we first opened our doors and have been extremely impressed with it ever since. It is great for patient management as it is designed specifically for the hearing healthcare industry.

The customer service has also been amazing. We are extremely pleased with the support for any questions or concerns we have encountered along the way. Our calls are always responded to in a timely manner with guidance to problem solve.

Koren Wasilka

AuD, R.Aud, CCC-A, Aud(C)
Owner and Doctor of Audiology
L.A. Audiology Clinic Ltd.
Leduc, Alberta, CANADA

 

Simply Hearing OMS has delivered as promised; a reasonably priced full featured Office Management System which is intuitive and easy to learn. Our office was up and running quickly thanks to the fantastic customer support.

Don't be wowed by flashy over-priced competitive products. Simply Hearing OMS gets the job done with ease.

Tim Fisk, B.Sc, B.A., M.Sc.

President
Audiologic Solutions Inc.
Calgary, Alberta, CANADA
 

 

I would like to thank Jeff and the support team at Simply Hearing Software for making the transition to Simply Hearing OMS so easy. Simply Hearing OMS has enabled our office to move to a whole new level of professionalism. Information is easily accessible and our records are always current. This program is a must for any hearing aid dispensary.

Shannon McKay

DiNardo's Hearing Aids
Dundas, Ontario, CANADA
 

 

I really appreciate that Simply Hearing Software in general, and Jeff in particular, is so responsive. There is clearly a very thorough knowledge base but the fact that I can always reach someone is significant. Anytime I do have to leave a voice or email message, response is almost immediate.

Michelle Lamey

Hotel Dieu Hospital
Kingston, Ontario, CANADA